Avero

Data Visualization for the Savvy Restaurateur.

The objective for Avero was to capture the key metrics that every restaurant owner could track. This tool gave it’s users a chance to geek out on various theories, insights, and staffing solutions. A restaurant owner could find out what their best dish is for any given night. They could see how things like weather and events affected peoples buying patterns. They could even track staff and asses risk based on payroll, tips, and time.

Client: Avero
Date: 2014-10-08
Services: Website Design, UX

Brief

To productize the platform from the ground up. This included mapping out the framework, configuring the infrastructure, and listening out towards users needs.

My time at Avero was short but very impactful. Learning the systems they had in place from technical to process level was very daunting. As a UX lead this time can be spent deep diving with key stakeholders. Meeting with product teams, listing in on CSR conversations, and understanding devs role in it all. This paved the way to the companies success and ultimately cleared a direction forward.

Process

Our process transitioned from Waterfall to Agile and Lean.

To offset the large amount of work that needed to be done we looked at running lean as a solution for our scope. Looking and prioritizing the basic features needed to create an MVP model. Once we had the basic foundation that needed to be laid we moved to creating the mockups for those features. After a few product and VP reviews we did a handoff to devs and QA sessions to make sure we were delivering an amazing customer centric product.